Once your order has been placed, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.

In case of Cash on Delivery orders, an order confirmation email will be sent to you or phone call by our customer care team will be made to you.Your order request will only be accepted once you have confirmed your order on the email/ mobile.

“Purchases are shipped from our warehouse in Bangalore by reputed courier agencies. Please allow following number of days from receipt of your order.

For India orders – All domestic orders are processed within 1 business day. You can expect delivery of the order within 4-5 business day. For locations which are in the interiors or in difficult coverage area, this may take between 7-10 working days”

Dispatch of all the product(s) ordered, may or may not happen at the same time.

The product(s) will be inspected and packaged prior to handing them over to our trusted delivery partners.

Our delivery partners will bring the package to you as early as possible. In case, they are unable to reach the provided address or at a suitable time, they will contact you to resolve the issue.

We dispatch most orders within 1 business days (excluding Sundays and public holidays).

There are no shipping charges for the orders equal and above the billing value of INR 600. However, if your order is less than INR 599, there will be a shipping charge of INR 75. 

*For North Eastern Region Shipping Charges will be INR 99 if your order value is less than INR 599.

Nutrisage does not ship outside India at the moment.

Frequently Asked Questions
As we maintain inventory of all products we sell on our website, you can rest assured that product will be dispatched within 24 hours of placing your order. We aspire to get your product delivered at your doorstep within 4-6 days but at times owing to unforeseen circumstances and delays, deliveries can take slightly longer.
As soon as you place your order, a confirmation mail will be sent to your inbox. Once the order is processed from our end and dispatched from our warehouse, we shall email you the details carrying your tracking number and the link to track your order.
Currently there are no additional charges on shipping
Our courier partners make sure they give you a call before delivering the product. Please make sure you are available to receive the calls as usually after three failed attempts at delivery followed by an email reminder from our team, the product shall be returned to our warehouse.
Currently the products listed on our website are only delivered within India.
If you are not comfortable making an online payment on our website nutrisage.in, you can opt for the Cash on Delivery payment mode. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online. The maximum order value for a Cash on Delivery (C-o-D) payment is Rs 10,000. It is strictly a cash-only payment method.

Our payment partner is PayU so all options of credit/debit card & UPI/BHIM are available.

Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.

Debit cards We accept payments made using Visa, MasterCard,Maestro and Rupay debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Cash on Delivery (COD) option is not offered by our Courier partners at few serviceable locations. Also, COD option is not available on some of our products. Hence, based on your location and your choice of products, COD option may not be available to you. However, you can always opt for payment through Net Banking or Credit/Debit Card
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