Refund policy
Cancellation & Refund Policy
• You cannot cancel the order and demand refund once order is successfully placed and processed by the payment gateway. Refund requests will only be considered in the following cases:
– If the buyer does not get the delivery of the ordered products within 30 days, if Nutrisage Life Care Pvt. Ltd fails to ship the ordered products.
– If the shipping location is not serviced by our partner courier companies.
• No refund requests will be entertained for damaged products. Damaged products will be exchanged as per our exchange policy.
• From the date of written confirmation of refund to the customer, the amount will be refunded in the customer’s bank via NEFT within a maximum period of next 30 days.
• No Returns will be entertained if a customer wants to return the product for the reason that he/she doesn’t like it after delivery of the product or feels the product doesn’t match his or her expectations. No refunds will be given in the following cases:
– Incorrect or insufficient address mentioned by the customer
– Non- availability of recipient at the mentioned address and/or premises
– Refusal to accept products
– Delivered at the place/to the person specifically mentioned by the customer other than the customer himself
– Force majeure event
– In case product has undergone any tampering by the customer
• All emails in this regard are to be sent to care@nutrisage.in
• You cannot cancel the order and demand refund once order is successfully placed and processed by the payment gateway. Refund requests will only be considered in the following cases:
– If the buyer does not get the delivery of the ordered products within 30 days, if Nutrisage Life Care Pvt. Ltd fails to ship the ordered products.
– If the shipping location is not serviced by our partner courier companies.
• No refund requests will be entertained for damaged products. Damaged products will be exchanged as per our exchange policy.
• From the date of written confirmation of refund to the customer, the amount will be refunded in the customer’s bank via NEFT within a maximum period of next 30 days.
• No Returns will be entertained if a customer wants to return the product for the reason that he/she doesn’t like it after delivery of the product or feels the product doesn’t match his or her expectations. No refunds will be given in the following cases:
– Incorrect or insufficient address mentioned by the customer
– Non- availability of recipient at the mentioned address and/or premises
– Refusal to accept products
– Delivered at the place/to the person specifically mentioned by the customer other than the customer himself
– Force majeure event
– In case product has undergone any tampering by the customer
• All emails in this regard are to be sent to care@nutrisage.in