Terms of Use

• The Website Owner, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

• If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Nutrisage Life Care Pvt. Ltd’s relationship with you in relation to this website.

• This website (“Website”) is made available by Nutrisage Life Care Pvt. Ltd, a private limited company incorporated under the Companies Act, 1956. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following Terms and Conditions which deem to constitute a legally binding contract between the user and Nutrisage Life Care Pvt. Ltd. By ordering any of our products, you agree to be bound by these Terms and Conditions. If you do not accept the following Terms and Conditions, you must not use this website.

• The content of the pages of this website is for your general information and use only. It is subject to change without notice. Nutrisage Life Care Pvt. Ltd may modify, at any time, the Terms and Conditions without prior notification. If you continue to use the website, it shall be deemed that you agree to the revised Terms and Conditions.

• We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• All content on this website including the logo, graphics, text, design, belong to Nutrisage Life Care Pvt. Ltdand are the intellectual properties of Nutrisage Life Care Pvt. Ltd are protected by appropriate legislations. No part of the content shall be copied, downloaded, transmitted or published without prior, written permission from Nutrisage Life Care Pvt. Ltd. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• You may not create a link to this website from another website or document without prior written consent from us.

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

• You must not use this website in any way that causes or may cause damage to the website or causes impairment in accessing the website or which is in any way unlawful, illegal or fraudulent.

• We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Our Commitment

At Nutrisage Life Care Pvt. Ltd your privacy is of immense importance to us and we are committed to promote confidence in the manner we are going to handle your personal information.

Shipping and Delivery

• Upon confirmation of your order, our team will organize for your product to be dispatched by a courier within 24 working hours. We will also send out a notification email once your product is dispatched.

• While placing the order the customer shall provide the following details.
Name of the recipient
Flat number/bungalow number
Name of the building
Name of the road/street/marg
Contact number landline/mobile
Proper/familiar land mark
Email address

• We deliver all products within 8 to 10 business days. Business days exclude Sundays, all local, national holidays.

• As soon as we ship an item you will get an email with the courier company name and the tracking number for the same. You can track your product online on the respective courier company’s website. You can always contact us if you find a delay in the delivery of an item our customer care will help you regarding the same.

• We process all deliveries through reputed couriers. If there is no courier service available in your area, we will ship your item via Government Registered post or Speed post. If your order contains items not accepted by Government Registered post or Speed post then we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners to ensure that your order reaches you in the fastest time and in good condition.

• We are not charging any extra taxes, hidden costs, whatever price mentioned on the website is the final price. Our prices are inclusive of all taxes. Shipping charges extra (if applicable).

• Please note all items (including offers) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations

• If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care or write at care@nutirsge.in mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

• At present, we do not deliver items internationally. You are welcome to purchase products from anywhere in the world, but you’ll have to make sure the Delivery Address is within India.

• Nutrisage Life Care Private Limited reserves the right to modify, limit or cancel orders at anytime including but not limited to orders that are incorrectly priced or which Nutrisage Life Care Private Limited believes are harmful to Nutrisage Life Care Private Limited or any of its suppliers or vendors

Cancellation & Refund Policy

• You cannot cancel the order and demand refund once order is successfully placed and processed by the payment gateway. Refund requests will only be considered in the following cases:
– If the buyer does not get the delivery of the ordered products within 30 days, if Nutrisage Life Care Pvt. Ltd fails to ship the ordered products.
– If the shipping location is not serviced by our partner courier companies.

• No refund requests will be entertained for damaged products. Damaged products will be exchanged as per our exchange policy.

• From the date of written confirmation of refund to the customer, the amount will be refunded in the customer’s bank via NEFT within a maximum period of next 30 days.

• No Returns will be entertained if a customer wants to return the product for the reason that he/she doesn’t like it after delivery of the product or feels the product doesn’t match his or her expectations. No refunds will be given in the following cases:
– Incorrect or insufficient address mentioned by the customer
– Non- availability of recipient at the mentioned address and/or premises
– Refusal to accept products
– Delivered at the place/to the person specifically mentioned by the customer other than the customer himself
– Force majeure event
– In case product has undergone any tampering by the customer

• All emails in this regard are to be sent to care@nutrisage.in

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